“CQC Inspection Reports are designed to check
whether we are meeting government standards...”

Care Quality Commission (CQC) Report
– Waypoints Verwood

The Waypoints Care Group is obviously very disappointed with the recent CQC inspection results for Waypoints Verwood. Since the time of the inspection in November 2017 the Home has been working closely with the Dorset CCG, Dorset County Council and CQC on an action plan to remedy the issues raised; all parties are very happy with the progress being made.

The only enforcement action that has been taken by CQC is that the Home is to report monthly on the progress of the action plan, which we are doing. All relatives and staff were made fully aware of the outcome of the CQC inspection and subsequent action plans put in place and are all fully supportive. Waypoints’ other Dorset home in Upton has a ‘Good’ CQC rating and has recently received its highest rating ever from a separate audit from another independent organisation; our Verwood Home previously received a ‘Good’ CQC rating, so we are working hard on our action plan to get our Home back to its usual high standards.”

If you have any questions about the CQC’s report from March 2018 – a full copy of which is published below – then please do not hesitate to contact Andrew Harrison our Director of Operations on 01425 486760.


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